TripAdvisor
At Montalvo Travels Peru, we value and respect the privacy of our clients and users. This policy aims to inform how we collect, use, store, and protect the personal data provided through our different communication channels (website, emails, social networks, contact forms, reservations, and other means).
1. Legal Basis
This policy is developed in compliance with Peruvian Personal Data Protection Law No. 29733, its regulations, and applicable privacy and data protection standards.
2. Personal Data We Collect
We may request and collect the following information:
- Full name.
- Identification document or passport.
- Contact details (email, phone number, address).
- Payment information (cards, transfers, receipts).
- Information necessary for the provision of tourism services (nationality, date of birth, travel preferences, relevant health conditions).
3. Purpose of Data Processing
The collected data will be used exclusively for:
- Managing bookings and contracted services.
- Issuing payment receipts and related documents.
- Providing assistance before, during, and after the trip.
- Sending promotional information and updates about our services (only if the client authorizes it).
- Complying with legal, tax, and regulatory obligations.
4. User Consent
By providing personal data to Montalvo Travels Peru, the user expressly and voluntarily authorizes its processing for the purposes described in this policy.
5. Data Retention
Personal data will be stored only for the time necessary to fulfill the purposes mentioned and in accordance with current legislation. Afterwards, it will be securely deleted or anonymized.
6. Security Measures
We implement technical, administrative, and organizational measures to protect personal information against loss, unauthorized access, misuse, alteration, or improper disclosure.
7. Rights of Data Subjects
According to Law No. 29733, data subjects have the right to:
- Access their personal information.
- Correct inaccurate or incomplete data.
- Delete their data when it is no longer necessary.
- Object to the processing of their data under certain circumstances.
To exercise these rights, the data subject may send a request to our official email: info@montalvotravelsperu.com
8. Transfer of Data to Third Parties
Personal data will not be shared with third parties without the prior consent of the data subject, except in the following cases:
When necessary for the execution of the contracted tourism service (e.g., hotels, airlines, transport operators).
At the request of competent authorities, in compliance with the law.
9. Use of Cookies and Similar Technologies
Our website may use cookies to improve user experience, analyze web traffic, and personalize content. Users may disable these features from their browser settings.
10. Policy Updates
Montalvo Travels Peru reserves the right to update this Privacy Policy at any time, notifying users through the website.
11. Contact
If you have any questions, requests, or comments regarding this policy, you can contact us at:
📧 info@montalvotravelsperu.com
📞 +51 914 201 172 / +51 988 525 275
✨ At Montalvo Travels Peru, we are committed to the responsible use of personal information, ensuring privacy, security, and trust in every travel experience.
